Performance Behaviors To perform the job successfully, an individual should demonstrate the following performance behaviors:
Effective Communicator - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Entrepreneurship - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Performs work with a constant awareness of improving processes necessary to control cost, meet deadlines, and achieve performance goals.
Organized Workplace - The job's success depends on systems and procedures; its successful performance is tied to careful organization of activities, tasks, and projects that require accuracy. Record keeping and planning are essential components of the job.
Analysis of Data - The job deals with a large number of details. It requires that details, data, and facts are analyzed and challenged prior to making decisions and that important decision-making data is maintained accurately for repeated examination as required.
Education and/or Experience
Bachelor’s degree (B.A.) from four-year college or university; or three to five years of related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
To perform this job successfully, an individual should have knowledge of Order processing systems; Spreadsheet software and Word Processing software.