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Bargain Outlet Customer Service Representative

Bargain Outlet of Dudley


General Description: Assist customers and stocks merchandise in a building materials and supplies store by performing the following duties.


Essential Job Functions include the following, other activities may be assigned: 
Offer excellent customer service by greeting customers as they enter the store or call on the phone, and by answering their questions concerning availability, price, and use of merchandise.
Sell Bargain Outlet merchandise and assist other partners in selling product while always focusing on offering excellent customer service and getting repeat business.
Job Duties must perform the following duties in order to achieve essential job functions, other duties may be assigned:
Uses Point of Sale System to total price and tax on merchandise purchased by customer to determine bill.
Cuts carpet, vinyl, padding, and related materials to size requested by customer.
Assists customer to load purchased materials into customer's vehicle.
Moves materials and supplies from receiving area to display area.
Marks prices on merchandise or price stickers, according to pricing guides.
Straightens materials on display to maintain safe and orderly conditions in sales areas.
Covers exposed materials, when required, to prevent weather damage.
Counts materials and records totals on inventory sheets.
Safely operates a forklift and other equipment.


Education and/or Experience                                             
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills                                           
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Mathematical Skills                                                 
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 80 pounds.

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