To become the Home Improvement provider and employer of choice within the communities we SERVE. Our Mission, Core Values, and Brand Image will define our culture by always placing ENGAGED PARTNERS FIRST. Innovation through Empowerment will be expected at every level to keep us on the cutting-edge of industry trends to catapult growth opportunities while embracing Low-Cost as a position of strength reinvesting savings and earning back into our company.
We will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our customers achieve their dreams.
Our Core Values
Is competent and conducts themselves in an honest and ethical manner when relating to others by sharing information, treating others fairly, consistently and with respect. Maintains a high standard of personal integrity, remains professional while being authentic to who they are, and delivers on promises and commitments. Is credible with their peers.
Exhibits personal responsibility for completing tasks. Adds value by looking for ways to make things better (i.e. improving processes, helping team members, representing the organization well internally and externally). Shows grit and determination in his or her role and is passionate and determined to be the best he or she can be. Strives for excellence.
Team & Partnership
Looks for ways to contribute and build comradery. Enjoys their team and is not afraid to have fun or a good sense of humor while achieving objectives. Is a servant leader, willing to do what it takes to get the job done for the sake of the team. Shows kindness, mutual respect and inclusion for all partners on the team.
Is not afraid to fail or give others the freedom to fail in order to solve problems or create new efficiencies (this does not mean making the same mistake repeatedly). Dreams big by envisioning possibilities others may not. Listens empathically to our internal and external customer to truly understand and meet their needs. Views empowerment as a means to insure confidence to grow professionally.
Family & Others Oriented
Partner demonstrates compassion for other members of the team and our customers. Is understanding, reasonable, and respectful of the home and family needs of other Partners while also ensuring the needs of the business are met. The Partner demonstrates a willingness and openness to help other team members achieve work-life balance whenever possible.